TERMS OF SERVICE

Effective Date: 14/02/2025
Welcome to seconded ("we," "our," "us"), an online platform that facilitates the buying and selling of preloved items. By accessing or using our website www.seconded.au, you agree to comply with and be bound by the following Terms of Service ("Terms"). If you do not agree with any of these Terms, please do not use our website or services.
1. Acceptance of Terms
By accessing or using our website, you agree to comply with and be bound by these Terms of Service and any other applicable policies, laws, and regulations. We reserve the right to modify or update these Terms at any time, and such changes will be posted on this page. Your continued use of the website constitutes acceptance of those modifications.
2. Definitions
  • Buyer: A person who purchases items listed on our website.
  • Consignor: A person who engages us to consigns and sell items through our platform.
  • COnsignEE: SECONDed is the consignee, who has been engaged to sell items.
  • Items: Preloved goods, including clothing and accessories available for sale or consignment on our website.
3. Consignment Agreement
  • Eligibility: You must be at least 18 years old to consign items with us.
  • Item Submission: Consignors must submit items through our consignment form. All items must meet our standards of quality and be in clean, usable condition and comply with our rules. we take all brands, except for kmart, big w, shein etc. 
  • Commission: We charge a commission fee of 30% on all items sold. This commission is deducted from the final sale price.
  • Payment: Once the item is sold, consignors will be paid at the end of the agreed sale period e.g., within 7-10 business days. Payments are made via paypal/bank transfer.
  • Unsold Items: Unsold items may be returned to the consignee, donated to charity, or kept at the consignee's discretion. 
4. Buyer Responsibilities
  • Purchases: All sales are final unless they comply with our refund policy. Prices listed on the website are subject to change without notice. Shipping fees  may apply, and these will be calculated during checkout.
  • Payment: Buyers agree to provide accurate payment details and promptly pay for any items purchased.
5. Shipping and Delivery
  • Shipping: We offer shipping services for buyers. Shipping costs are $10.50 flat rate. Delivery times may vary based on location.
  • Responsibility: We are not responsible for lost, delayed, or damaged items once they are shipped. Buyers should contact the shipping carrier for any issues related to delivery.
6. Prohibited Items
  • Consignors may not list illegal, counterfeit, stolen, or hazardous items on the website. We reserve the right to remove such items at our discretion.
7. Privacy and Data Protection
We collect and process your personal information in accordance with our Privacy Policy which can be found below. By using our website, you consent to our collection and use of your data as outlined.
8. Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services or website, including but not limited to errors in product descriptions, transaction failures, or shipping issues.
9. Intellectual Property
All content on the website, including text, images, logos, and designs, is the property of secondeda unless otherwise stated and is protected by copyright laws. Unauthorised use of this content is prohibited.
10. Termination
We reserve the right to suspend or terminate your access to our website or services at any time, without prior notice, for any reason, including but not limited to violations of these Terms.
11. Dispute Resolution
Any disputes arising from or relating to these Terms or the use of our website will be governed by the laws of Victoria, Australia. Disputes will be resolved through [arbitration/mediation] or in the courts of Victoria, Australia.
12. Contact Us
If you have any questions about these Terms of Service, please contact us at:
  • Email: seconded.preloved@outlook.com
13. Miscellaneous
  • Entire Agreement: These Terms constitute the entire agreement between you and us regarding your use of the website.
  • Severability: If any provision of these Terms is found to be invalid, the remaining provisions will remain in full effect.